My father had mentioned to me that he might need to add more employees again this year. I asked him why he was putting so much money into salaries and benefits when he should be looking at a different avenue. I told him about the Microsoft CRM Consultants that added the CRM software at my place of work. I told him how wonderful the program is and how it has helped out our sales and marketing departments. The system can do so much of the work for us that we did not have to hire the three new employees that we thought we had to last quarter.